W 11 computer driver

[K4JF]

Suddenly my HP Windows 11 computer will not print color.  Another computer - W 10, prints correctly.  Same HP printer.  Is there no W 11 driver?  HP Envy 5540

[Nal_NR]

Hi @K4JF,

Welcome to the HP Support Community. 

I'd be glad to help you! 

Try these steps to restart the print spooler and try again - 

1) Turn off the printer using the power button.
2) Search Windows for run, and click the Run Windows application in the list of results.
3) Type services.msc in the Run window, and then press Enter on the keyboard.
The Services menu opens.
4) Right-click Print Spooler and select Stop.

5) After the service has been stopped, close the service window and use Windows Explorer to browse to C:\Windows\System32\Spool\PRINTERS.
6) Delete all files inside the PRINTERS folder.
7) Restart your computer.
😎 Turn on your printer.

Update the drivers. Click here

HP Easy Start Printer Setup Software (Internet connection required for driver installation)

Hope this helps! Keep me posted for further assistance

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