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- W e have added a new printer using the HP app, but now the l...

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06-17-2025 10:59 AM
Operating System: Microsoft Windows 11
We have added a new printer using the HP app, which seemed to go okay. When adding the new printer via windows it adds but won't enable printing as windows is looking for new drivers.
We did not get any issues when adding the same printer to another laptop earlier,, and have been able to print from that one.
Any help gratefully received.
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