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‎01-09-2023 08:31 AM - last edited on ‎01-16-2023 08:28 AM by Retired

HP Recommended
Product: Officejet Pro 8600

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Waiting for printer to become available - HP Support Community - 8586077

Reply:

Same question but on Officejet Pro 8600. 

Category:
7 REPLIES 7

‎01-17-2023 09:50 AM

HP Recommended

@hasee3

 

Welcome to the HP support community,

 

Are you getting any error messages?

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎01-18-2023 12:31 PM

HP Recommended

If I don't receive a solution in a the near future I will quit HP and switch everything to another printer. Ik lasted to long.

Was this reply helpful? Yes No

‎01-19-2023 10:26 AM

HP Recommended

@hasee3

 

What message are you getting?

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎01-19-2023 11:33 AM

HP Recommended

hasee3_0-1674153116375.png

Above the message I constantly get when I try to print any document. 

What more information do you need to offer me a solution.

Was this reply helpful? Yes No

‎01-24-2023 11:25 AM

HP Recommended

@hasee3

 

Which operating system is installed on the device to which this printer is connected?

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎01-24-2023 11:32 AM

HP Recommended

I'm running Mac OS Catalina ver 10.15.7.

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‎01-25-2023 09:58 PM

HP Recommended

@hasee3

 

Locate and run Diagnose & Fix in the HP Smart app for Mac and Windows computers.

  • Open the HP Smart app, and then open Diagnose & Fix.
  • If you do not have HP Smart, download it from HP Smart - Microsoft Store or HP Smart - Mac App Store.
  • Windows: Click the Diagnose & Fix icon in the bottom-left corner.
  • macOS: Click your printer, click Printers in the top menu bar, and then click Diagnose & Fix.
  • Click Start.
  • NOTE:Do not close HP Smart while the troubleshooter is running.
  • Clicking Start for Diagnose & Fix in the HP Smart app
  • Follow any instructions provided if any issues are found.
  • Diagnose & Fix results in the HP Smart app
  • If the issue is not resolved, select one of the additional resources, or go to HP Customer Support and search for the specific issue or error message you are experiencing.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

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