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‎11-20-2023 02:34 PM

HP Recommended
Product: HP Color LaserJet Pro MFP 4301fdwe Printer

Brand new MFP 4301fdw laser printer purchased just two weeks ago.  Showing as active device on my HP Support list of devices.  Printer is setup and registered but My Dashboard list of devices shows that warranty status is "unknown."   Why would this be? 

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2 REPLIES 2

‎11-20-2023 02:38 PM

HP Recommended

I have seen cases where the warranty update that happens in the back end takes more time than you would think. Just to confirm, you did register for warranty?

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1 person found this reply helpful
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‎11-23-2023 08:54 AM

HP Recommended

Yes, I did register but I believe you are correct and it just takes a while to work its way through.  I appreciate your response.

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