We recently have had the error code 0XC6FD0403 printed appearing to be missing or not detected incor

[Tchward]

To be missing, not detected or incorrectly installed error code 0XC6FD0403 how to troubleshoot

[Raj_05]

Hi @Tchward,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Error code 0XC6FD0403 on HP printers generally indicates an issue with the printhead or cartridges not being detected or incorrectly installed. Here’s a troubleshooting guide.

Power Cycle the Printer:

• Turn off the printer and unplug it from the power source.
• Wait 1-2 minutes before plugging it back in.
• Power the printer back on and check if the error persists.

Check and Reseat the Printhead:

• Open the printer access door and carefully remove the ink cartridges.
• Lift the printhead latch if available, then gently lift and reseat the printhead.
• Secure the printhead latch and reinstall the cartridges.
• Close the access door and check if the error clears.

Clean the Contacts:

• Power off the printer and unplug it.
• Remove the cartridges and gently clean the electrical contacts on both the cartridges and printhead using a lint-free cloth slightly dampened with distilled water.
• Allow the contacts to dry for a few minutes, then reinstall the cartridges.

Update Firmware:

• Go to HP’s official support website, enter your printer model, and download any available firmware updates.
• Follow the on-screen instructions to install the update on your printer.

Replace the Printhead or Cartridges:

• If the error persists, the printhead or cartridges may be defective.
• Try using new, genuine HP cartridges or consider replacing the printhead if it’s available as a replaceable part for your printer model.

Reset to Factory Settings:

• On the printer’s control panel, navigate to Settings > Restore > Restore Factory Defaults.
• After the reset, you may need to set up the printer again.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support