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HP Recommended

To be missing, not detected or incorrectly installed error code 0XC6FD0403 how to troubleshoot

1 REPLY 1
HP Recommended

Hi @Tchward,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Error code 0XC6FD0403 on HP printers generally indicates an issue with the printhead or cartridges not being detected or incorrectly installed. Here’s a troubleshooting guide.

 

Power Cycle the Printer:

  • Turn off the printer and unplug it from the power source.
  • Wait 1-2 minutes before plugging it back in.
  • Power the printer back on and check if the error persists.

Check and Reseat the Printhead:

  • Open the printer access door and carefully remove the ink cartridges.
  • Lift the printhead latch if available, then gently lift and reseat the printhead.
  • Secure the printhead latch and reinstall the cartridges.
  • Close the access door and check if the error clears.

Clean the Contacts:

  • Power off the printer and unplug it.
  • Remove the cartridges and gently clean the electrical contacts on both the cartridges and printhead using a lint-free cloth slightly dampened with distilled water.
  • Allow the contacts to dry for a few minutes, then reinstall the cartridges.

Update Firmware:

  • Go to HP’s official support website, enter your printer model, and download any available firmware updates.
  • Follow the on-screen instructions to install the update on your printer.

Replace the Printhead or Cartridges:

  • If the error persists, the printhead or cartridges may be defective.
  • Try using new, genuine HP cartridges or consider replacing the printhead if it’s available as a replaceable part for your printer model.

Reset to Factory Settings:

  • On the printer’s control panel, navigate to Settings > Restore > Restore Factory Defaults.
  • After the reset, you may need to set up the printer again.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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