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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Setup, Software & Drivers
- What buttons to PRINT? How to set up? what lights should be ...

Create an account on the HP Community to personalize your profile and ask a question
12-26-2022 06:44 AM
Hi @fzpyq7,
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please get back to me with the details listed below:
- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
- Operating system installed on the computer connected to the unit.
- Connection method - USB, physical LAN, or wireless?
- Error messages (if any) - on the printer display and/or computer, any patterns for flashing lights. If possible, get back to us with the screen shot of the error message.
Take care and have a great day ahead.
12-26-2022 11:25 PM
Hi @fzpyq7 ,
Please follow steps from next video:
https://www.youtube.com/watch?v=g18XfrKLf58
* Click YES button to say thanks,
* Click Accepted Solution if the question is answered.
.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.