What does HP Smart's scanning compression do?

[BrianT115]

I've been scanning a few items and playing with the settings available on the, relatively, new scanning method through HP Smart and am wondering exactly what does the "Compression" option does. Obviously it should do some form of compressing the image to make the file smaller, however, is "Low" low compression or low file size? It doesn't really say and in my tests, I get similarly sized files for all 3 options. I feel like it should have an "i" explaining what it does.

Thank you in advance!

[BMadrid]

I scanned at all three settings a while ago, to find out the same answer. Unfortunately, I now have a new printer and haven't done that with the new one.

I do think it's a HUGE design error for HP not to say what this setting does. If the "low" compression makes it "low" quality, then it literally does the oppose of what it claims to do.

[sandytechy20]

@BrianT115

Welcome to HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer driver

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[BMadrid]

Sandytechy20, your reply didn't even come close to addressing anything in this entire thread.

Since you work for HP, do you know what scanning compression does?

[BrianT115]

I know, right?! I was afraid to say this because I was not wanting another robotic, pasted, corporate response.

[sandytechy20]

@BMadrid

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.