What does WPA2-PSK mean? I am not able to get the WiFi for my printer.

[Sharon0826]

Need to know what WSP2-PSK means. My printer states “The WPA security pass phrase configured on your HP printer does not match your wireless router setting.”  It was printing fine until I returned from a trip, when the electricity went off and I had to reset my printer to print.  i obviously “hit” way too many buttons in frustration!   I am not longer able to print from my iPad because it states  “no airprinter found”.

[zoey7886]

@Sharon0826, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding WPA2-PSK! 

We're thrilled to have the opportunity to assist you and provide a solution.  

What does WPA2-PSK mean?

WPA2-PSK stands for Wi-Fi Protected Access 2 - Pre-Shared Key. It is a security protocol used to protect wireless networks. It requires a passphrase or password to authenticate and secure Wi-Fi connections between the router and connected devices.

Resolving the WPA Security Passphrase Issue

Based on your printer's message: "The WPA security pass phrase configured on your HP printer does not match your wireless router setting," it appears that the Wi-Fi password saved on your printer does not match the current password of your wireless network. This often happens if the router's configuration was changed, or if there was a reset.

Steps to resolve the issue:

Check and Verify Wi-Fi Password:

• Confirm the current Wi-Fi password of your router.

Reconfigure Your HP Printer's Wi-Fi Settings:

• For Touchscreen Printers:
  1. Open the printer's touch screen control panel.
  2. Go to Setup > Network > Wireless Setup Wizard.
  3. Follow the on-screen instructions to select your Wi-Fi network and enter the correct Wi-Fi password.
• For Non-Touchscreen Printers:
  1. Use the printer software installed on your computer.
  2. Open the software and look for Printer Settings > Wireless Setup.
  3. Follow the guided instructions to connect the printer to the Wi-Fi network by entering the correct WPA2-PSK passphrase.

Ensure Both Printer and Router Are Up-to-date:

• Make sure that both your printer’s firmware and the router’s firmware are updated to the latest version.

Restart Devices:

• Restart your printer, router, and iPad.
• Sometimes, simply restarting all devices can resolve connection issues.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,