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HP Recommended
HP OfficeJet Pro 9720e Wide Format All-in-One Printer

I want to print a photo onto glossy photo paper, when I load it the image always prints on a plain paper not the glossy one. Also which type of photo paper is correct for the printer?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @MickyB3,

Welcome to the HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand you want to print on glossy photo paper, The printer shows the type of paper that can be used on the printer.

Media Type: Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper Thick, Plain Paper Light/Recycled

Please let me know if are you trying to use HP Photo paper, the printer doesn't show any glossy paper to print the Photo, Could you please check and let me know

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 

View solution in original post

3 REPLIES 3
HP Recommended

Hi @MickyB3,

Welcome to the HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand you want to print on glossy photo paper, The printer shows the type of paper that can be used on the printer.

Media Type: Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper Thick, Plain Paper Light/Recycled

Please let me know if are you trying to use HP Photo paper, the printer doesn't show any glossy paper to print the Photo, Could you please check and let me know

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 

HP Recommended

Thanks for the info, helps a lot.

HP Recommended

Hi @MickyB3,

Thank you for your response,

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

VikramTheGreat

HP Support

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