What happened to the two-sided print option on HP 8600?

[OneSly1ne]

I have a HP 8600 printer.  Just recently (like in the last week) I no longer am able to print double sided.  Thoughts? 

[Elohi_NR]

Hi @OneSly1ne ,

Welcome to the HP Support Community. 

I'd be glad to help you! 

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware. Click here

If the issue persists, then please follow the below steps:

Print on both sides (duplexing)

You can print on both sides of a sheet of media automatically by using the automatic two-sided printing accessory (duplexer).

NOTE: Two-sided printing requires an automatic two-sided printing accessory (duplexer) to be installed on the printer.

TIP: You can perform manual duplexing by first printing only the odd pages, flipping the pages over, and then printing only the even pages.

Perform two-sided printing (Windows)
1. Load the appropriate media. For more information, see Guidelines for printing on
both sides of a page and Load media.

2. Make sure the duplexer is installed correctly. For more information, see Install the
automatic two-sided printing accessory (duplexer).

3. With a document open, click Print on the File menu, and then under the Print on
Both Sides options on the Layout tab, select either Flip on Long Edge or Flip
on Short Edge.

4. Change any other settings, and then click OK.

5. Print your document.

Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Elohi_NR]

Hi @OneSly1ne ,

You may also perform these steps. 

Perform two-sided printing (Mac OS X)

1. Load the appropriate media. For more information, see Guidelines for printing on both sides of a page and Load media.

2. Make sure the duplexer is installed correctly. For more information, see Install the automatic two-sided printing accessory (duplexer).

3. Select a paper size:
a. From the File menu in your software application, click Page Setup.

NOTE: If you do not see a Page Setup menu item, go to step 4.

b. Make sure the printer you want to use is selected in the Format For pop-up menu.

c. Select the paper size from the Paper Size pop-up menu, and then click OK.

4. From the File menu in your software application, click Print.

5. Make sure the printer you want to use is selected.

6. Select the paper size from the Paper Size pop-up menu (if available).

NOTE: You might need to select the paper-size option labeled Two-Sided margins.

7. Click the Two-Sided Printing pop-up menu, select Print Both Sides, and then click the appropriate binding options for the document.
- OR - Click the Layout pop-up menu, and then select the appropriate binding options for the document from the Two-Sided pop-up menu.

NOTE: If you do not see any options, click the disclosure triangle next to the Printer pop-up menu or click Show Details.

8. Select any other print settings that you want, and then click Print to begin printing.

Hope this helps! Keep me posted. 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.