What is HP+

[KamilleM]

Hi all, 
I would like to buy an OfficeJet Pro printer and I'm confused about HP+. 
I had a look on amazon and the price for the printer WITH HP+ is way cheaper but I do not see the additional price of HP+.  I don't really understand what it is and why it makes such a price difference. 
Thank you for clarifying! 

Kind regards, 
Kamille 

[Dragon-Fur]

@KamilleM 

Welcome to the HP User Community.

HP+ is a service. 

One of the features is an expanded (longer) Warranty period.  In exchange, you a agree to let HP monitor the printer and agree to keep the printer connected to the Internet (as a means to facilitate the monitoring).  Personal data is not collected - all data is machine based only.  The information is used anonymously to help HP understand how the hardware is used and whether that are any issues with the equipment.

Which printers?

At this writing, on InkJet printers that include the feature, HP+ is an option - the printer is one single machine.  When purchased, the consumer has the choice to enable HP+.  Last time I checked, there were a couple of LaserJet printers that were sold as separate models:  printer with HP+ or printer without HP+.  Yes, as I recall, the "without" model is less expensive.

 Important information is provided later in this message.

Please be sure you understand before enabling HP+ or purchasing an HP+ only LaserJet printer.

Questions??  Contact HP+ Support.

HP+ > Benefits, Requirements, Your Responsibilities, Contact Information

READ

HP+ Printing – Website / Information / FAQ

Excerpted – Section Disclaimers

Dual-band Wi-Fi™: Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at HP Printers - Mobile Printing Solutions Compatible with HP Printers . Wi-Fi is a registered mark of Wi-Fi Alliance®. Supports both 5.0 GHz and 2.4 GHz using up to 112 non-overlapping channels v. only 3 non-overlapping channels for 2.4 GHz only. Supports 5.0 GHz band (up to 150 mbps) v. 2.4 GHz band (up to 72.2 mbps). Internet access must be purchased separately.

HP+ Benefits include

About HP Smart Advance for HP+ printers

 HP+ Printers – HP Store / Information

 HP+ Printers

Concierge Assistance - Signup and Assistance

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Exclusive HP+ Help > Click Contact Us link in the Orange box

Note that HP+ assistance is only available for registered HP+ printers.

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

Product Home

Enter the device type and model name of your HP device

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