When I try to download drivers for an Envy 5055, it downloads them for an hp 3540 instead

[Giggle1]

I just bought an Envy 5055 printer, and when I download the drivers, they are for an hp 3540 instead.   And they don't seem to work.   This "simple setup" has taken hours, and I still don't have a working printer.  I have had a lot of satisfactory hp products in the past, but I am so frustrated I am tempted to return it tomorrow and be done with HP-for good.

[Kumar0307]

@Giggle1, Welcome to the HP Support Community!

Which version of macOS are you using?

Since you are installing the printer a MAC, you may use AirPrint driver(recommended)

• Make sure the printer and the MAC are connected to the same wireless network.
• This printer supports only 2.4GHz network.

Install the printer:

Please ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

4.) Click the plus sign, click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

If you wish to download the driver for HP ENVY 5055 All-in-One Printer from Hp Support site, click here

Let me know how this goes.

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