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I am trying to install my canon ix6850 printer via a USB cable . It says it can not see my printer although it is connected. When I plug the printer in the computer makes a sound and when I go into Device manager it is visible under USB connections . I have run HP printer solutions it finds the printer and says get installer when I press the button it comes up page not found

????    I uninstalled everything related to Canon and then reinstalled and it is now working  Thanks anyone who read this post

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