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HP OfficeJet 6962 All-in-One Printer

While attempting to print items ,printer will show up and will direct into the printing queue however. the project will not print and numbers and symbols will print at the top of the page. The rest of the page will be blank, and the printer will continuously print until out of paper or until I cancel the job.

1 REPLY 1
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Hi @jw109872017 

 

Welcome to the HP support community.

I understand that you are facing an issue with your HP device, I am glad to assist you today.
 

Please check this document, Click HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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