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Locked

‎01-11-2024 10:20 PM

HP Recommended

When i try to sign in to my hp account on hp smart it is stuck on "loading hp account"

Category:
1 person had the same question
1 REPLY 1

‎01-14-2024 02:28 PM

HP Recommended

Hi @miza1,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with logging into HP account for your printer.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages or Blinking lights (if any) on the unit.

- When was the last time you were able to login to your account?

- Were there any changes made to your printer or router recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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