When printing 6 x4 glossy prints, i have three level borders but a half inch space in the r/h side,

[Lee1948]

When printing 6 x 4 glossy prints, they are finishing with three level borders but the r/h side is about half inch, can anybody advise please?

[Dragon-Fur]

@Lee1948 

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This printer supports Borderless printing.

 Product Specifications for the HP ENVY 5020 All-in-One Printer (M2U91B)

Borderless printing

Yes (up to 8.5 x 11 in, 216 x 297 mm)

Borderless is likely supported on limited paper types, for example, Photo and Brochure

Normally, a printer that supports Borderless printing would support this option on 4x6 inch Photo paper .

Borderless is an option - and not required.

There are several factors that could impact your results, including

1. Shape and size of photo (height / width) compared to shape and size of paper
2. The software / application you are using
3. The settings you apply to the job

For example,

HP Smart Windows can be used to print borderless - or Not.

If you select to Not print borderless,

If the shape of the original photo file does not exactly fit the shape of the paper,

If you select Scaling = "Shrink to Fit" as opposed to Scaling = "Crop" in the main print settings page,

The photo will be placed onto the Preview / Paper to "fit" within the paper.

The margins might be uneven or other than expected.

In general, at least, the photo should / would be centered on the paper as best can be done based on the shape/size of the image file.

Sample - HP Smart - Windows - Borderless Print 6x4

HP_Smart_W10_Borderless_Print_4x6_2

Need more help?

What is the size of your photo / file in pixels?

Open File Explorer

Navigate to the folder in which the file is located

Right-Click on the image file name > Properties > tab Details

Check the size of the image > Dimensions

References / Resources

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

• Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
• HP Smart requires that you be signed into the application with your HP Account credentials.

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5020 All-in-One Printer 

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