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Locked

‎12-06-2023 03:58 AM

HP Recommended
Product: HP ENVY 6432e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Envy 6432e all in one printer, it works perfectly okay on all laptops (home and Work) when doing normal printing functions. However, when asked to print a page of Avery lables L7163 or others the text displayed on the printed page is out of line, it creeps up the page, I've compared this against a previously printed page, all settings and drivers are correct within Microsoft Word. I have today connected and setup an Epson XP-2200 WiFi printer to determine where the problem lies, the Epson prints the same label page perfectly okay. I've re-installed HP Smart but the fault still occurs.

Can anyone advise where the problem lies, otherwise I may have to purchase and Epson printer to eradicate it,  

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