Where can I buy setup cartridges for my printer. I lost the ones that came with the printer.

[MargieW]

I bought the printer a while back but now I am ready to set it up. However when I got started I found I was missing the "setup cartrdges" that was supposed to be in the box.  I tried using new cartridges but that didn't work.  Now I have been trying to buy another set of setup cartridges so I can begin to use the printer. I have had no luck on the phone or on line  trying to  buy a new set.  Can any one please help me!!!

printer:   HP Photosmart 5520 all in one

Thanks, Margie Walsh

[MKazi]

@MargieW

Let me take a moment to thank you for posting on the HP Support Forums. 

I understand that you have an HP Photosmart 5520 e-All-in-One Printer and did not receive the setup cartridges for the printer. Not to worry, I'll do my best to assist you with this case. 

If your printer is still under the one year factory warranty then please contact out HP phone support team to obtain the setup cartridges. If you're unable to contact the phone support then let me know your country of residence and I'll try to find the details for you.

Hope this helps. Keep me posted. Cheers! 🙂

[MargieW]

MKazi

I don't have the warranty information.

My location is in Pennsalvania,  US.

Margie Walsh

I appreciate your help

[MKazi]

@MargieW

You're most welcome. 🙂

I have sent you a private message with the contact information.

Hope this helps! 

[MargieW]

Thank you MKazi

I have called the phone # that you suggested several times but they keep saying they are too busy and tell me to hold on the line. Then they begin asking me all kinds of questions and redirecting  me to several places. I never get a "human" voice to ask my question. I just keep getting a run around.

Do you have any other sugestion or answer ?

Please help!                Margie Walsh

[MKazi]

@MargieW

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).

Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.

[Fs83]

Hi my lo ayion is uk, where  an i buy setup catridge for hp photosmart5524

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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