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‎01-03-2021 09:39 AM

HP Recommended

P.S.

I did uninstall HP Deskjet 2050 J510 in System Preferences>printers and Scanners, and I did add him again.

When opened the scanner, I got following error message:

The operation couldn't be completed ( com apple image capture error 4294957375-9921)

So probably the driver reinstalled is not the right one.

What can I do? Buy the Epson printer?  This problem take a tooo long for HP

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‎02-08-2021 01:04 AM

HP Recommended

i had the same problem as well. tried so many times still doent work. anyone can help please? 

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‎02-08-2021 07:29 AM

HP Recommended

Please be specific as what did you try, what was the result, special attention to the error messages you are getting. Is it the same printer model? 

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‎02-08-2021 10:17 AM - edited ‎02-08-2021 10:17 AM

HP Recommended

The above message I got when trying to scan.

When trying to print, I got this message:

“HPDM.framework” will damage your computer." Then "Missing USB class driver".

Why? Any fix?

Printer HP Deskjet 2050 J510 US version..

Thank you

Peter G

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‎03-08-2021 02:47 AM

HP Recommended

I've got the HP Deskjet 2050A and I'm also having issues with printing since updating to MacOS Big Sur.

In my case, the printer is recognised and I can add it just fine within the System Preferences > Printers & Scanners.
But when I print, I see the job in the queue for a second, then it says it has finished and disappears. But nothing actually rolls out of the printer. The printer itself doesn't even make a noise.

 

I tried using the HP Easy Start tool to uninstall any HP drivers, but as soon as I went through the steps of "Adding new device" it said it couldn't "automatically locate any software options for this product".

 

The only drivers I can find online are old and seem to be for Mountain Lion: "HP_Mountain_Lion_Ink_SW_v12.23.17.dmg"
https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-2050a-all-in-one-printer-series-j510/506...

And when I try to run that anyway, it says the app isn't compatible with this version of MacOS (Big Sur).
Screenshot 2021-03-08 at 10.36.00.png

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‎03-08-2021 11:12 AM

HP Recommended

Hi @PaulvdDool,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



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