Where do I find the WPS pin number needed to HP8710- I cannot find in literature or on system

[Kathieg1]

My printer will not remotely print from my laptop - error says that the driver is not available to download.  I have been unable to download the driver on many tries.  I can print from my iPhone and iPad, just not laptop. Trying to reinstall it needs the WPS pin number.

[Barachiel]

@Kathieg1

Good Day. A warm welcome to the HP community. 

I reviewed the case regarding issues with the computer crashes randomly. I will be delighted to assist you here.  

Superb description and terrific observations made before posting. Kudos to you for that. 😉 

Please try these steps: 

• On the main control panel screen, find and select setup. • Find and select network setup. • Select wireless. • Select wireless setup wizard. • Follow the steps on the screen to select your network. • On your PC, search for and open Devices and Printers. • Click Add Printer. • The computer will search the network and should find your printer. • Find your printer and click it. • Enter your WPS PIN for security, this is shown on the printer control panel. • Right click on the printer, then select Properties. • Click print a test page.

You may also refer to this link which has a video which explains step by step. 🙂

This should do the trick for you.Please perform all these steps patiently as it is critical to resolving the issue. 

Hope this helps. Let me know how it goes. 😉

[NaNa371]

What does the wps pin look like? I have the config page printed out.