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‎05-31-2021 11:12 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Good day!

I have Printer- HP LaserJetPro M428FDW and Windows 10 64 bit.

1.Which port USB 2.0 or USB 3.0 should I use for my PRINTER HP Laser JetPro M428FDW for installing Printer Full Software Solution ?

2.Which port USB 2.0 or USB 3.0 should I use for my PRINTER HP Laser JetPro M428FDW for normal printer use ?

THANK YOU FOR YOUR HELP AND SUPPORT !!!

Category:
3 REPLIES 3

‎05-31-2021 11:19 AM

HP Recommended

You can use both, it will work but the the printer is USB 2,0.

You can leave USB 3,0 for devices that supports USB 3,0 so you can have all advantages of USB 3,0 in speed.




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‎05-31-2021 11:44 AM

HP Recommended

THANK YOU FOR YOUR HELP AND SUPPORT !!!

1.Where is the specification for which port is compatible and full compatibility is ensured?
2.I used the USB 3.0 port and when installing the complete software for the printer, it hangs when the printer is connected to the OCB 3.0 port.

THANK YOU FOR YOUR HELP AND SUPPORT !!!

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‎05-31-2021 11:47 AM

HP Recommended

THANK YOU FOR LETTER !

Where is the specification for which port is compatible and full compatibility is ensured?
I was using USB 3.0 port and when installing the complete software for the printer, there was a hang when the printer was connected to the USB 3.0 port.

THANK YOU FOR YOUR HELP AND SUPPORT !!!

Was this reply helpful? Yes No
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