White border on right hand edge of A4 Borderless print

[tcardinal1]

I am trying to print a photo onto A4 landscape and it always has a wide white border down the right hand edge. I have tried borderless/bordered; center on page, fit to page, top left. Using HP Premium Plus Photo paper. I have wasted so much paper and ink trying to sort this. Any ideas?

[Kuroi_Kenshi]

Hi @tcardinal1,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Ensure that the printer settings are correctly configured for borderless printing:

• Open the HP Smart app or the HP Printer Assistant.
• Navigate to Print Settings.
• Select the photo you want to print.
• Ensure Borderless is selected under the print options.
• Make sure the paper size is set to A4.

Print from Different Software

Sometimes the issue might be with specific software:

• Try printing from a different software application like Paint, Photoshop, or directly from the HP Smart app.

Update Printer Drivers

Ensure that you have the latest printer drivers installed:

• Download and use the HP Support Assistant to check for updates.
• Install any available updates for your HP ENVY 6430e printer.

Fit to Page Settings

Ensure the photo is properly fit to the page:

• In the print dialog, check the Fit to Page option.
• Ensure it scales the image to fit the selected paper size.

Check Paper Alignment

Ensure that the photo paper is correctly loaded in the printer:

• Load the HP Premium Plus Photo paper into the printer tray.
• Make sure the paper guides are adjusted correctly to fit A4 landscape orientation without shifting.

Printer Calibration

Calibrate the printer to ensure it prints accurately:

• Open HP Smart or the HP Printer Assistant.
• Navigate to Tools or Maintenance.
• Select Calibrate Printer or Print Quality Diagnostic tools.

Reset Printer

Sometimes a reset helps resolve issues:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds.
• Plug it back in and turn it on.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,