Why does my printer switch it self off not sleep

[JH413]

I noticed my printed switch self altogether not go into sleep mode

[zoey7886 · Accepted solution]

@JH413, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding printer issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I can imagine how odd it feels when it fully powers off instead of just slipping into that quiet “sleep” mode.

Here are a few things you can try:

Check Auto-Off Settings – Many HP printers have both Sleep Mode and Auto-Off. Head into your printer’s control panel or HP Smart app > Advanced Settings and make sure Auto-Off is disabled, while Sleep Mode is enabled.

Firmware Update – Sometimes older firmware causes the printer to shut down instead of sleeping. Updating to the latest version usually smooths this out.

Power Connection – Plug the printer directly into a wall socket (not an extension or surge protector) to rule out inconsistent power supply.

Restore Defaults – If it’s still misbehaving, try a Restore Network/Factory Defaults from the control panel—this resets the power management back to normal.  

Hope this helps! 

Take care, and have an amazing day!  

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