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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Why don't HP printer drivers ever install?

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11-28-2021 02:37 PM
I've spent probably 12-15 hours over the last few weeks trying to get a series variety of HP printers to work properly on different computers at different locations in different network environments.
Either the printer installs but says 'driver unavailable' and doesn't work, or it fails to even detect, or it installs and looks like but then times out every time it tries to print, etc.
In all cases, I'm able to access the web server on the printer, and in all cases, the HP Smart software is able to access the printer and see all the status and ink levels and so on.
But the printers just fail to work at actually printing.
Does anyone have any magic tricks to get the printers to actually work?
12-01-2021 10:24 AM
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Sandytechy20
I am an HP Employee