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- Why is HP Smart so awful at recognizing my printer?

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11-15-2022 05:08 PM
Product: HP OfficeJet Pro 8025e All-in-One Printer
On both my W10 desktop and W11 laptop, HP Smart usually shows the printer as offline whenever I want to do something. Sometimes, when I click through to the printer details, the Printer Information changes to online, but it doesn't always stay that way when I go back to the main operations window.
Also, sometimes I can print to the printer but scanning claims it's offline.
The software seems to be very buggy. Will that ever change?
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