cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
UKHoward
New member
1 0 0 0
Message 1 of 2
71
Flag Post

Why should I disclose my router password to HP?

HP Recommended
HP2700
macOS 10.13 High Sierra

New HP2700, replaced my trouble-free old 1215.  Seems I can no longer use USB-only to fully connect with desktop mac.  My  2700 does print and copy, but aborts a scan halfway.  Bloggers recommend I use wifi  if I want all three functions.

Having just replaced a hacked router, I am reluctant to disclose its new password just to get scanning.  And, frankly, I resist the idea of HP monitoring my printer use, including what carts I choose to use.

So the enquiry to you please is:  Can the 2700 perform its full duties by USB only?  Or, if it has to be wifi for that, can I keep the ISP password to myself?

Regards,  Howard, UK

1 REPLY 1
Dragon-Fur
Level 16
Level 16
33,272 32,176 3,054 11,066
Message 2 of 2
Flag Post
HP Recommended

@UKHoward 

 


@UKHoward wrote:
Subject:  Why should I disclose my router password to HP?

New HP2700, replaced my trouble-free old 1215.  Seems I can no longer use USB-only to fully connect with desktop mac.  My  2700 does print and copy, but aborts a scan halfway.  Bloggers recommend I use wifi  if I want all three functions.

Having just replaced a hacked router, I am reluctant to disclose its new password just to get scanning.  And, frankly, I resist the idea of HP monitoring my printer use, including what carts I choose to use.

So the enquiry to you please is:  Can the 2700 perform its full duties by USB only?  Or, if it has to be wifi for that, can I keep the ISP password to myself?

Regards,  Howard, UK


 

The Answer:

You should not disclose your router admin password to anyone.

Wireless password to the network and the router admin password should not be the same password.

 

Yes, if you add a Wireless Device to your network,

If that device is protected by a Wireless Password,

The password must be included in the device setup.

 

The printer does not perform to its potential using a USB connection between the printer and the computer.

The printer benefits from being connected to your network.

 

=====================================================================

 

Printer - likely one of:

Results for "HP 2700 Printer" (28) 

 

Example Printer Homepage

HP DeskJet 2720 All-in-One Printer 

 

Category Manuals

HP Printers - Dynamic Security Enabled Printers

User Guide

 

Category Bulletins and Notices

Content varies by device.  Includes security information / alerts

 

Category How to > Topic Security and Virus

Important

Content includes important documents to help you establish minimum security for your device

 

=====================================================================

Commentary

 

HP does not have any interest in your personal life.

HP does intend that its printers and other devices meet the strict privacy laws in your region.

In fact, HP is an international entity:  HP follows the laws in every country in which it conducts business.

 

HP does not have any interest in your router password and does not install tools to pull the password from the router.

 

Yes, if you use Wireless, you must provide the Wireless password when you connect to the network - this is for your protection to prevent your neighbors from snooping in your devices and stealing your information.

 

Example

Find the wireless network password or PIN to connect an HP printer

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

 

 

 

 

Dragon-Fur

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation