Wifi is saying WPA is not correct

[Nicole1122]

Wifi not connecting 

[Sneha_01]

Hi @Nicole1122,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your Wi-Fi is saying "WPA is not correct," it usually indicates an issue with the Wi-Fi security settings, specifically the WPA (Wi-Fi Protected Access) password or encryption method. Here’s a step-by-step guide to troubleshoot and resolve this issue:

Troubleshooting Steps:

Verify the Password:

• Double-check that you are entering the correct WPA password. Make sure there are no typos, extra spaces, or incorrect capitalization.
• If you're unsure of the password, you may need to check it on your router or ask the network administrator.

Check Wi-Fi Network Settings:

• Ensure that your device is attempting to connect to the correct network. Sometimes, devices may inadvertently try to connect to a similarly named network.
• Forget the network on your device and then reconnect by entering the password again.

Restart Your Devices:

• Restart the Router: Power off your router, wait for about 30 seconds, and then power it back on. This can help resolve temporary connectivity issues.
• Restart Your Device: Turn off your computer, phone, or tablet, and then turn it back on.

Check Router Settings:

• Access your router’s settings page by entering the router’s IP address in a web browser (usually something like 192.168.1.1 or 192.168.0.1).
• Log in with the admin credentials (often found on the router or in its manual).
• Verify that the WPA/WPA2 password set in the router matches the one you’re trying to use. Ensure that the encryption type is set correctly (WPA2 is more secure than WPA).
• Check if there is a firmware update available for your router. Updating the firmware can resolve known issues and improve compatibility.
• Ensure that there are no significant sources of interference near your router, such as large metal objects or other electronic devices that might affect the signal.:
• Attempt to connect to the Wi-Fi network using a different device to see if the issue is specific to one device or affects all devices.

Reset Network Settings:

• On your device, you can reset network settings to default. This will remove saved networks and passwords, so you’ll need to reconnect and re-enter passwords.
  • On Windows: Go to Settings > Network & Internet > Status > Network reset.
  • On iOS: Go to Settings > General > Reset > Reset Network Settings.
  • On Android: Go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.

Check Router Security Settings:

• Ensure that your router’s security settings are correctly configured. For instance, WPA3 might not be supported by older devices, so ensure that WPA2 is enabled.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support