Will not Print on 4x6 Photo

[BGbufo]

I have had this HP Pinter for 6 mon. Took back first one thinking  it was the Pinter. I have loaded all up to date drivers. I have

set all preferences . I have bought usb cord . Done all I can . just want to print photos from windows 8.1 64 bit. on my hp 7155

Pinter . Any help ?

[Dragon-Fur]

@BGbufo 

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 Product Specifications for the HP ENVY Photo 7155 All-in-One Printer (Z3M52A)

Connectivity

Ports	1 USB 2.0 client; 1 Wi-Fi 802.11 b/g/n, dual band wifi 2.4/5 Ghz, BLE, SD card slot
Wireless capability	Yes, dual band Wi-Fi 802.11 b/g/n
Storage device and direct print support	Memory card slots

Try / Consider:

If you have not done so, download-save-install the Full Feature Software / Full Driver for the printer

If using USB cable between the printer and the computer, disconnect the cable.

  HP Easy Start Printer Setup Software

• Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
• Right-Click on the downloaded package and "Run as Administrator" to start the installation
• Reminder:  If using Easy Start, select the Full Driver

  About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full" driver set (as opposed to the basic driver).

If using USB:  Connect the cable when instructed to do so (near the last part of the driver installation)

After the software is installed, Restart the computer and log in.

Full driver provides print and scan functions (even if HP Smart proves to be stubborn).

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HP Smart for Windows

NOTE:  You mentioned you are perhaps using a USB cable between printer and computer.  Presumably HP Smart will work with USB.  I've never seen this and I cannot judge whether it actually works. 

HP Smart is an application available in the Microsoft Store

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

• Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
• Latest versions of HP Smart require that you be signed into the application with your HP Account
  

Example - HP Smart - Windows - Main Menu

HP_Smart_W10_Start_Screen_4

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Load the paper into the tray according to the instructions in the  User Guide

Pages 15-16

Next,

Tell the printer about the paper...

Check / Adjust / Retain the Paper at the Printer Display Panel

Open Printer Tray,

If you have not yet done so, add desired paper type

Wait a couple of seconds…

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

Note:  Printer Display panel option is not applicable to printers that lack a printer display panel and might not be available on all printer models that do include a printer display panel.

Note 2 – Printer Display Panel > Adjusting the paper size:

If the size of your Paper Size is not in the Drop-down menu,

If the “custom” paper size is available in the list:

Select Custom (likely the last selection in the list)

And / Or

Embedded Web Server (EWS)

 Note:  This option is not applicable to printers connected via a USB printer cable (no network connection).

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

NOTE:  Laser printer options in EWS are very different from those offered in InkJet Printers.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

NOTE 2:  EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced

Set the Preferences – Windows

NOTE:  This section is not applicable to Mobile Printing.

Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.

Notes: 

• Generally, Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes.
• In the case of PDF / Image printing, Pre-set the Preferences (below) or set the Properties during the job setup.

That said, consider:

Regardless of what kind of printing you will do (later), make sure the Printing Preferences shortcut is set to "Everyday Printing" or something equally benign.  For example, don't leave the shortcut set to Booklet printing choices or other custom setups that are completely contrary to printing envelopes.

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Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

NOTE - Make changes to a Shortcut

• Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
• Scan Menu for HP Scan >>  If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
• If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
• Click OK to save the setup

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The basics:

HP Printers - How to Print Photos (Windows)

Example - HP Smart - Windows - Simple Print - 4x6

Reminder:  Some options are model dependent.

HP_Smart_W10_Borderless_Print_4x6_2

What else?

Programs / Software like  Paint (mspaint) can be used to print photos.  Once the basics are understood, the program is fairly easy to use and will might even work in a user restricted environment.

Open the photo you want to print in Paint.

File > Print > Print Preview

Example

Print_Photos_Paint_2FD

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7155 All-in-One Printer 

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