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I have loaded the new printer and it prints word documents, but will not print PDF attached to emails.

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@Pruetheo 

 

Welcome to the HP English Community --

 


@Pruetheo wrote:
Operating System: Microsoft Windows 11
Printer / Product:  ?

I have loaded the new printer and it prints word documents, but will not print PDF attached to emails.


 

If you cannot print from your web based mail client, check that the printer you installed is the selected printer / destination for printing in that environment.

 

If you cannot print from a website in which you have your mail opened, check that the printer you installed is the selected printer / destination.

 

DragonFur_0-1716568240374.png

 

If you cannot do otherwise,

Download and save the email attachment to your computer > Open the file in an app / software that can print PDF > Print

 

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