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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Window decals

Create an account on the HP Community to personalize your profile and ask a question
02-11-2025 02:51 PM
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The first thing to check is whether your "decals" are of a size and made of a paper type that is supported by the printer.
The next check:
If the paper size / type are supported,
If you can find a type that will work and the paper is not heavier than supported for "paper" (photo paper does not count and cannot be used for other than actual photo papers).
then
Alert the printer to the Paper Size / Type (Tray and Paper).
Use the Printer Control Panel (after the paper has been changed or the tray has been opened / closed)
OR
Use the Embedded Web Server (EWS) to adjust the Tray and Paper Settings.
Next,
If necessary, create a Custom Paper Size Form in Printing Preferences
Finally,
Use an appropriate software to create and then print the finished document / image file.
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Message Content References / Examples
User Guide – HP Envy 7800 Series
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Media Specifications
Media Size (facet) | Letter; A4; Legal; B5 |
Media Sizes Custom (imperial) | 3.85 x 8.5 to 5 x 14 in |
Media Sizes Custom (metric) | 97.79 x 215 to 127 x 355 mm |
Media Types | Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers, Plain Paper, Light/Recycled |
Media Weight Recommended (imperial) | 18 to 22 lb |
Media Weight Recommended (metric) | 70 to 90 g/m² |
Media Weights Supported, By Paper Path (Imperial) | 16 to 80 lb |
Media Weights Supported, By Paper Path (metric) | Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 300 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
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Example - EWS - Tray and Paper
EWS > HP Document / How-to (InkJet Printers – Original Format)
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
OR
HP Laser Printers - Using the Printer Embedded Web Server (EWS)
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Reminder: If asked enter the printer’s PIN number – the default number is generally located on the back or inside the printer.
EWS – Tray and Paper Management
Original EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model and EWS version Dependent: Advanced section
Click Apply to save changes
EWS_7855_Preferences_Tray_and_Paper_Management_All_5
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Custom Paper Size Form
Custom Form
HP Document: HP Printers - Creating Custom Paper Sizes
Details
Custom Paper Size Form
Windows 10
Control Panel > icon view > Devices and Printers
Top Ribbon > Print Server Properties > Tab Forms
Windows 11
Settings > Bluetooth & devices > Printers & scanners
Under Related Settings > Print server Properties > Tab Forms
OR
Windows 10
Control Panel > icon view > Right-Click on Printer > Printing Preferences
Tab Paper / Quality > Custom setting box
Windows 11
Settings > Bluetooth & devices > Printers & scanners
Select Printer > Printing Preferences
Tab Paper / Quality > Custom setting box
Note
After setting / creating your Custom Form in Printing Preferences,
Save the setup and Exit Printing Preferences.
(Re)Open Printing Preferences and check the paper list for your new custom paper size form.
Custom_Paper_Size_Form_Examples_9
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP ENVY Photo 7855 All-in-One Printer
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