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- Windows 10 Pro see my printer but it says printer not instal...

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05-09-2022 05:40 PM
I have used this printer for years. My company just sent me a new laptop and now Windows will detect my printer but is says driver not installed. I have tried the online tools and nothing works. The printer still works from an older laptop so I know the issue is not with the printer. Please help.
05-09-2022 09:13 PM
Hi @EddManager ,
You may need to install driver with the Windows Update button from Add Printer option.
Please check the next video with details on how to install printer:
https://www.youtube.com/watch?v=w1PRAoXIl-U
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* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.