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‎12-04-2025 01:17 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M182nw
Operating System: Microsoft Windows 11

I have 25H2 and the HP LaserJet MFP M182 no longer prints. It worked before the automatic update, but does not now. Now HP wants me to spend money with their tech support when what we need is MS/HP to be sure they don't break things when updating. It is my belief we need a new driver update from HP, but I have no way to contacting a real person there to let them know this issue. I have downloaded the most recent driver package and HP SMART App, both can see the printer and communicate with it, but not able to install it as a printer in Windows 11 25H2. Frustrating considering we did nothing to cause this issue.

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