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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Windows 11 Driver for HP LaserJet 1320n

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10-08-2024 08:48 AM
I have the LaserJet 1320n with an additional paper tray. When I installed the printer under Windows 11, the printer works great but I cannot select the paper tray when printing. It prints from tray 3 by default and I can only print to tray 2 by opening tray 3. As a potential soluction, I installed the generic HP driver, I can see (and select) the paper trays but receive an error message when I print a WordPerfect document that contains graphics:
PCL XL error
Subsystem: IMAGE
Error: IlegalAttributeValue
Operator: ReadImage
Positoin: 19
I love the printer and would love to be able to print from WordPerfect AND select paper trays. TYIA
12-06-2024 06:21 PM
I was never able to find a solution and I have an IT department that is also stumped. Unfortunately I wound up giving it to a co-worker who doesn't need two drawers. I did purchase a brother laser printer that I am extremely happy with although it cost several hundred dollars more than my HP. Good luck