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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Windows 11 driver for the Design Jet 500

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12-04-2022 11:56 AM
Is there a Windows 11 Pro driver for the DesignJet 500, or is there a way to use my 2007 plotter on my new Dell running Windows 11 Pro via its USB cable? The plotter functioned well on Windows 10 Pro.
12-04-2022 12:04 PM
As the end of life date on this series was 2014, you will not find a driver from HP. If it worked in 10, you should be able to get it working in 11 but will need to either find an older driver, say for Vista 64 bit, or find a 3rd party driver.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
12-04-2022 12:49 PM
The 2013 dsgj510 Windows 8.1(64) works on Windows 10 but is not being accepted by Windows 11 with the OS not recognizing a compatible software driver. It is sticking with the USB Printing Support driver and producing a message that the device cannon start (code 10).
12-05-2022 07:08 PM
Hi @IDM2 ,
Please try to install with the next driver:
*Note: this is a very large installation file, it may take a few minutes, so be patient, prepare a ☕
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
....
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.
01-05-2023 09:02 AM
Hello, First of all, thanks you for the good contributions. I have an HP Designjet 500 an want to connect to Windows 11. I have downloaded the driver, but can´t find the HP Designjet 500 in the list.
Is there still an another installer package?
Thanks
Michael