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HP Recommended
HP DesignJet 500 24-in Roll Printer
Microsoft Windows 11

Is there a Windows 11 Pro driver for the DesignJet 500, or is there a way to use my 2007 plotter on my new Dell running Windows 11 Pro via its USB cable?  The plotter functioned well on Windows 10 Pro.

5 REPLIES 5
HP Recommended

As the end of life date on this series was 2014, you will not find a driver from HP. If it worked in 10, you should be able to get it working in 11 but will need to either find an older driver, say for Vista 64 bit, or find a 3rd party driver.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

The 2013 dsgj510 Windows 8.1(64) works on Windows 10 but is not being accepted by Windows 11 with the OS not recognizing a compatible software driver.  It is sticking with the USB Printing Support driver and producing a message that the device cannon start (code 10).

HP Recommended

Hi @IDM2 ,

Please try to install with the next driver:

>> https://ftp.hp.com/pub/softlib/software13/printers/COL93203/HP-DesignJet-and-PageWide-XL-Installer.e...

 

*Note: this is a very large installation file, it may take a few minutes, so be patient, prepare a

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

....

Best regards,

ferRX.

ferRX_1-1638822184200.pngdodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Thank you but unfortunately it did not work.

HP Recommended

Hello, First of all, thanks you for the good contributions. I have an HP Designjet 500 an want to connect to Windows 11. I have downloaded the driver, but can´t find the HP Designjet 500 in the list. 

Is there still an another installer package?

Thanks

Michael

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.