• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-01-2022 10:27 AM

HP Recommended
Product: HP OfficeJet Pro 9014 All-in-One Printer
Operating System: Microsoft Windows 11

Drucker HP OfficeJet Pro 9010 series, Kauf 01/2020 an USB-Anschluss und Windows 11Pro (64bit), Version 21H2. Das Gerät funktioniert weder als Drucker noch mit              HP Smart als Scanner. Habe bereits "HP Print und Scan Doctor" eingesetzt, der Drucker wird hier erkannt - das Problem konnte jedoch nicht gelöst werden: kein Drucken kein Scannen  möglich.  Ich kann mir doch keinen neuen Drucker kaufen, mir scheint Bitte auch, dass HP das Problem noch nicht thematisiert hat. Weiß in der Community jemand Bescheid zu diesem Thema? 

Bitte um Hilfe.

Franz 

franz.haslinger@gmx.net

 

1 REPLY 1

‎08-01-2022 10:35 AM

HP Recommended

Hey @Haslinger 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.