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Microsoft Windows 11

Windows update lists an update available for "Hewlett-Packard - USB - 4/8/2019 12:00:00 AM - 1.0.0.237". After installing the update with a reboot (which seems successful) the update is listed again. It will not go away.

3 REPLIES 3
HP Recommended

Don't worry. Other uses reported same, some say it appearing randomly and some say it's failing. I recommend that you run the Hide Windows Update utility shared below and hide this update so it stops trying to install again and again. 

  1. Download link- https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagca...
  2. After download, open this utility which name should be "wushowhide.diagcab"
  3. Click on Hide Update and check this "Hewlett-Packard - USB - 4/8/2019 12:00:00 AM - 1.0.0.237" update you are getting.
  4. Click Next, and after the process completes, it will be shown as ‘Fixed’ on the next screen
  5. Now just restart your system and check Windows Update. If the update is still shown there, which can be due to an old page not refreshing, just pause Windows Update and then resume it. The page will refresh and the update will disappear.
HP Recommended

Thanks for your response. I've tried this. When I hide the update then pause updates and resume them, the update comes back.

HP Recommended

First pause then hide and resume. Make sure hide tool show fixed in next screen after you select it to hide.

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