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Locked

‎08-23-2022 06:46 AM

HP Recommended
Product: HP LaserJet Pro MFP M127fw
Operating System: Microsoft Windows 10 (64-bit)

Have a Laser Jet Pro MFPM127fw printer.    Have used it successfully for several years.    Used it exclusively wirelessly in the past.   Recently cannot print with it.     After much of the normal stuff I deleted the driver in an attempt to download a new updated driver from HP.     Now I cannot load the new driver.   Seems that if my laptop is connected to the internet I cannot connect the printer.    If I try to do so, my laptop becomes disconnected and then I'm not sure what is going on.   My printer may be connected at that point but is unusable since my laptop is then not connected.    I cannot seem to connect both the laptop and printer simultaneously.

 

My wife and I have both been using this printer wirelessly with two different laptops for several years, no issues.     She can still print (with occasional connectivity issues) but I cannot.    I've tried to connect and I'm prompted to input our network security key, which I've done.   I know it's correct as it was used only recently for something else.    When I input the security key I get the message that the printer cannot be connected to that network.   Not sure what that means as my wife prints to that same printer, over the same network daily.

 

Ideas?

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