Wireless printing after a power failure

[Workingfromhome]

My wireless printing was working just fine until i had a power failure.  I unplugged the printer, reset the wireless network, it shows as connected to my wireless router with an excellent connection but i am unable to print from my phone or computer. I am also unable to print a wireless report from the printer itself.  i am able to print other reports so the actual printer is working.  The ? is being displayed on the printer itself but i can't seem to fix the wireless issue.

[Betty0610]

@Workingfromhome

Welcome to the HP Support Community.

Restore the network settings on the Printer: 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Network Setup. 3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored. 4. Touch Yes. 5. Print the network configuration page and verify that the network settings have been reset.

Once done, connect the Printer back to the Wi-Fi: 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless). 2. Touch ( Settings ). 3. Touch Wireless Settings. 4. Touch Wireless Setup Wizard. 5. Follow the display instructions to complete the setup.

Let me know if this helps.

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Thanks!

Have a great day!