You do not have permission to open the application “HP ENVY Photo 6200 series”.

[makh88]

Whenever I try and open the printer app (not HP Smart), it just says the above and asks me to 'contact your computer or network administrator for assistance'. I am the administrator (it's on my Macbook Air M1) and I've tried resetting App permissions but that did nothing. 

Any advice or help would be appreciated. Thank you.

[Kumar0307 · Accepted solution]

@makh88, Welcome to the HP Support Community!

To assist you better, kindly attach a screenshot of the error on the app you are trying to use in your next post.

For now, you may try the steps mentioned in this document.

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[makh88]

I decided to just delete the printer app and use HP Smart instead. Thanks for replying.

[Kumar0307]

@makh88

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!