a series of diagonal lines instead of vertical lines

[Rogerpurely]

Hi i am getting a series of diagonal lines instead of a horizontal line.

Also the colour is poor.

Can you help please?

[The_Fossette]

@Rogerpurely

I reviewed your post and I understand that you are facing issues with the print quality.

Don’t worry, I assure you I will try my best to get this sorted.

Are you facing the same issue when you make a copy?

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/product/hp-officejet-pro-7720-wide-format-all-in-one-printer-series/768...

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Sjl8]

@Rogerpurely did you manage to fix this? I have the same problem and also can't seem to print in colour at A3....