-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- access to Microsoft store blocked. Need alternate method of ...

Create an account on the HP Community to personalize your profile and ask a question
10-30-2020 09:04 AM
We hear about this on occasion.
Unfortunately, there is no alternative to download and install HP Smart for Windows.
You must have access to the Microsoft Store.
OR
I would guess that if your IT department wants you to have access to the app, they can / could / might be willing to configure each computer separately using their admin access to override the restriction - and then re-release the computer back to you.
What else?
If you are allowed to use Mobile device setup, you can set up the printer using HP Smart Mobile.
HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup
This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.
First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS
HP DeskJet, ENVY 6000, 6400 Printers - Blinking Lights
Unbox/Set Up HP ENVY 6000, Pro 6400, DeskJet Plus IA 6000/6400 Printers in Android | HP
Unbox/Set Up HP ENVY 6000, Pro 6400, DeskJet Plus IA 6000/6400 Printers in macOS | HP
Unbox/Set Up HP ENVY 6000/ENVY Pro 6400/DeskJet Plus IA 6000/6400 Printers from iOS | HP
HP Envy 6055 | Envy Pro 6455: Connect printer to 5 GHz network using HP Smart on Windows 10 computer
What else?
Barring that, I would guess this is not the best printer for your work environment since it does require access to tools generally available to home users but not necessarily those working in a restricted / controlled network.
Your IT department, having closed access, may be able to help figure out how to manage the printer.
References and Resources
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTE: Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
HP Smart Tasks for Windows and HP Smart Mobile
Where available, Smart Tasks can be configured for several print tasks.
- Print: Send a print job to your printer.
- Email: Send an email message or attachments.
- Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.
HP Printers - HP Smart: Use Smart Tasks
HP Smart – Mobile Fax – Information, Sign-up, Terms of Service
Not your home site? Click the Flag to change to your region.
Sections of Interest include:
- FAQ > Section What does the Mobile Fax service cost?
- Below section FAQ > More FAQs
and
- HP Smart - Send Faxes with the HP Smart App
- FAQ > Section Can I cancel or remove Mobile Fax from the HP Smart app?
iOS_Here
Mobile Printing – Options, How-to, Help, and Information
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Read this document first - Find your printer in the list of printers and supported applications
HP Printers - Mobile Printing Solutions Compatible with HP Printers
HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
HP Smart – “Quick View” Reference Sheet
HP Smart – Quick Reference Guide
HP Mobile Printing – “Show and Tell” – Step by Step How-to
Learn how to connect and use your printer with your device
HP Mobile Printing - Print from Smart phone or Tablet
“Print Anywhere App” Supported on Select Printers
HP Printers - Print Anywhere with the HP Smart App
HP printers and Android smartphones or tablets.
NOTE: Printing with a USB OTG cable is not supported from an Apple or Windows 10 Mobile device.
HP Printers - Printing With a USB OTG Cable (Android)
HP Smart for Mac
HP Printers - Install and Use the HP Smart App (Mac)
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Pro 6455 All-in-One Printer
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .