admin password reset

[HD982]

I just set up my new printer and changed the admin password via advanced settings on the HP Smart application.  It said I do not need a username, so did not enter one.  I entered a password twice, and it seemed to accept it.  Now, when prompted for a password, my new password does not work.  I see others have had this issue, but the fix is provided via private message and not posted in the community.  I just need to know how to reset the admin password.    

[Kumar0307]

@HD982, Welcome to the HP Support Community!

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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