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- HP Community
- Printers
- Printer Setup, Software & Drivers
- am trying to connect to wifi but it needs user name and pass...

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05-24-2024 01:07 PM
Hi @thesamuels,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To connect your HP LaserJet 3301 printer to Wi-Fi, you typically need the username and password for your Wi-Fi network, not for the printer itself. However, if your printer is asking for a username and password, it might be related to the network credentials or the printer's admin settings. Here’s how to address both scenarios:
1. Connecting to Wi-Fi Network
If your printer is asking for the Wi-Fi network's username and password:
- SSID (Network Name): This is the name of your Wi-Fi network.
- Password: This is the password for your Wi-Fi network.
You should enter the SSID and the password of your Wi-Fi network to connect the printer to it.
2. Printer's Embedded Web Server (EWS) Login
If your printer is asking for a username and password to access its settings via the Embedded Web Server (EWS), the default credentials are typically:
- Username: admin
- Password: [blank] (leave the password field empty)
If you or someone else set a custom username and password and you don't remember them, you may need to reset the printer to its factory settings to revert to the default credentials. Check your printer’s manual for specific instructions on how to reset the printer.
Steps to Connect HP LaserJet 3301 to Wi-Fi
Prepare the Printer:
- Make sure the printer is turned on and within range of your Wi-Fi network.
Access Network Setup:
- On the printer's control panel, navigate to the Network or Wireless settings menu.
- Select Wireless Setup Wizard.
Select Your Wi-Fi Network:
- The printer will search for available Wi-Fi networks.
- Select your Wi-Fi network from the list.
Enter Wi-Fi Credentials:
- Enter the SSID (network name) if prompted.
- Enter the Wi-Fi password (this is the password for your Wi-Fi network, not for the printer).
Confirm Connection:
- The printer should connect to the Wi-Fi network. You may need to print a network configuration page to verify the connection.
If You Need Printer's Admin Username and Password
If you are accessing the printer's Embedded Web Server (EWS) and need the admin credentials:
Default Credentials:
- Username: admin
- Password: [leave blank] or use the default password provided in the printer's manual.
Custom Credentials:
- If the default credentials don’t work, try any custom username and password that may have been set.
Reset to Factory Settings:
- If you don’t remember the custom credentials, you may need to reset the printer to its factory settings. This process varies by model, so refer to the printer’s user manual for specific instructions.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support