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‎04-15-2019 07:53 PM

HP Recommended
Product: HP 4680
Operating System: Microsoft Windows 10 (64-bit)

I am unable to print.  I have an error message saying :  7 documents waiting Amyuni Document Converter 500.  HP C4690"  I don't see the waiting documents on the list of documents scheduled to print.  How do I delete them?

1 REPLY 1

‎04-15-2019 09:32 PM

HP Recommended

hi Popsycc, have you tried the below steps to see it helps you out? 

https://support.hp.com/au-en/topic/diagnostics?category=printing&issue=print-job-stuck

 

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