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10-02-2018 02:31 PM
the multifunction hp onvy photo 6230 has the print preview function and the cartridge levels? thank you
Solved! Go to Solution.
Accepted Solutions
10-05-2018 11:26 AM
The Full Feature Software does not have the options you are looking for. But you can try the HP Smart App
Please download the HP Smart App from this Link: https://www.microsoft.com/en-us/p/hp-smart/9wzdncrfhwlh#activetab=pivot:overviewtab
Thank you and have a great weekend 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
10-03-2018 01:29 PM
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I have gone through your Post and I would like to help
The print preview will be from the Application you are using to print.
You can download the Full Feature Software from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-envy-photo-6200-all-in-one-printer-series/907304... to access all the printer's features
You can check the Ink level from both the Software and the Printer control panel.
Please refer to this Link: https://support.hp.com/us-en/product/hp-envy-photo-6200-all-in-one-printer-series/9073045/model/1648...
Hope this helps
Keep me posted if you need further assistance 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
10-03-2018 03:05 PM
Meanwhile, thanks for the answer, the ink level now I see it, but unfortunately the print preview is not there, I installed the package you indicated but no print preview, there is an alternative software that connects to the printer for have this preview before printing? thank you
10-04-2018 05:13 AM
unfortunately I'm Italian and I'm translating with google and probably did not translate my question well, when you print in general! from word from the internet etc ... the Epson printer that I had before when I printed, first showed me a preview of the page I wanted to print to make any changes etc ... and I gave the ok if everything was fine, while now I I print a document without my being able to see before and make the necessary changes or to stop the print in progress, I hope I have explained myself better, thanks
10-04-2018 11:18 AM
Are you referring to this type of print preview?
If yes then try these steps.
Uninstall the printer drivers from Root level
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the “Drivers” tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Restart the computer
Then install the Windows Built-In Printer driver. Please follow the instructions in this Link: https://support.hp.com/sg-en/document/c01796879
Try printing and let me know if you get the Print Preview screen.
Keep me posted.
Thank you 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
10-04-2018 12:44 PM
I'm sorry but it's not the kind of print preview I'm referring to is software that has the printer installed on your computer when you install the software and drivers for that printer, that is! let's put a word document, edit it in that screen that you entered in the post, then click on print and the printer before printing showed you a preview of the page you were about to print, while in this printer when you click on print, part printing the page without showing you any preview. maybe I explained myself better? is that maybe it does not translate well from Italian to English.
10-04-2018 06:22 PM
Do you mean you could open Word doc from the printer software, modify it and print?
Unfortunately the HP Printer Software does not include that Option. 😏
KrazyToad
I Am An HP Employee
10-05-2018 04:36 AM
not just in word but everything you print, photos, documents etc ... however, the printer does not have this software ok! you know if there is software to install that does this print preview, I mean a software for the printer, thank you!
10-05-2018 11:26 AM
The Full Feature Software does not have the options you are looking for. But you can try the HP Smart App
Please download the HP Smart App from this Link: https://www.microsoft.com/en-us/p/hp-smart/9wzdncrfhwlh#activetab=pivot:overviewtab
Thank you and have a great weekend 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee