c:\programfiles\HP\Hp laserjet M1005MFP\scanto\hpscan0.exe the application is failed to start becaus

[Tv85]

<span;>c:\programfiles\HP\Hp laserjet M1005MFP\scanto\hpscan0.exe the application is failed to start because of its side by side configuration is incorrect .please see the application event log or use command line sxstrace.exe tool for more details
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[zoey7886]

@Tv85, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Side-by-Side Configuration Error for HP LaserJet M1005 MFP! 

We're thrilled to have the opportunity to assist you and provide a solution.  

The error you're encountering indicates that the application has a side-by-side configuration issue which generally relates to problems with the Visual C++ Redistributable libraries on your system. Here are steps to resolve the issue:

Check the Application Event Log:

• Access the Event Viewer in Windows to look at the error logs for more detailed information regarding which libraries are causing the problem.
• You can open the Event Viewer by typing "Event Viewer" into the start menu search, go to "Windows Logs," and then select "Application" to view logs.

Reinstall or Repair Visual C++ Redistributable Packages:

• Visit the Microsoft website and download the Visual C++ Redistributable Packages for your version of Windows (both x86 and x64 if you are on a 64-bit OS).
• Install or repair these packages to ensure that all components are properly installed.

Use the sxstrace.exe Tool:

• Open Command Prompt as an administrator.
• Use the command sxstrace.exe to trace the error further. You can use it to log the errors happening during the execution:
  sxstrace Trace -logfile:sxstrace.etl
  (Run the application that causes the error)
  sxstrace Parse -logfile:sxstrace.etl -outfile:sxstrace.txt
• Open sxstrace.txt for detailed information on what is causing the error.

Reinstall HP Software:

• Uninstall the current installation of the HP LaserJet M1005 MFP driver and software.
• Download the latest version from HP's official website and reinstall it.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,