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‎08-07-2024 06:55 AM

HP Recommended
Product: HP ENVY 5030

Can not connect my printer to WiFi laptop.  HP support does not recognise my serial number for:  HP Envy 5030

I need to download drivers etc but i can' because of the serial number problem

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1 REPLY 1

‎08-07-2024 09:01 PM

HP Recommended

Hi @Envious02 

 

Please download drivers from the next page:

>> https://support.hp.com/gb-en/drivers/swdetails/hp-envy-5000-all-in-one-printer-series/model/14095720...

 

  • ferRX_0-1723086413872.png

 

https://ftp.hp.com/pub/softlib/software13/printers/EN5000/Full_Webpack-44.11.2778-EN5000_Full_Webpac...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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