Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-01-2017 03:23 AM

HP Recommended
Product: Laserjet P1005
Operating System: Microsoft Windows 10 (64-bit)

will not compleate instaltion of driver provided by HP 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-01-2017 09:09 AM

HP Recommended

you are the greatest  !!!! 

 

did it the old fashion way .

 

erased all of the old files .  expanded the install files . Ran setup.exe and waited for it to tell me to connect  the USB cable .PRESTO !!!!!!! it worked 

 

: - }

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎09-01-2017 06:59 AM

HP Recommended

Hi,

Please confirm the operating system is a 64-bit OS indeed:

https://support.hp.com/us-en/document/c02002390

 

Is your PC display language is English or any other language?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎09-01-2017 07:26 AM

HP Recommended
Yes and English with Hebrew
Was this reply helpful? Yes No

‎09-01-2017 08:18 AM

HP Recommended

Hi Ron,

Try installing the printer using the driver below:

http://ftp.hp.com/pub/softlib/software12/COL21058/bi-55396-7/ljP1000_P1500-HB-pnp-win64-he.exe

 

If that fails try installing the driver below instead:

http://ftp.hp.com/pub/softlib/software12/COL21058/bi-55362-7/ljP1000_P1500-HB-pnp-win64-en.exe

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎09-01-2017 08:33 AM

HP Recommended
Thanks will try and reply
Was this reply helpful? Yes No

‎09-01-2017 09:09 AM

HP Recommended

you are the greatest  !!!! 

 

did it the old fashion way .

 

erased all of the old files .  expanded the install files . Ran setup.exe and waited for it to tell me to connect  the USB cable .PRESTO !!!!!!! it worked 

 

: - }

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.