can not print excel spreed sheet with Invy hp6055. why?

[tap1313]

I am having some of the worst experience with the new HP Invy 6055 ....

Not I can not seem to print from Excel, or PDF

comes out blank

what do I do....spent more time that I have life

[Dragon-Fur]

@tap1313 

Welcome to the HP User Community.

If you have not done so,

Install the Full Feature Software / full driver printer software

How-to Video Help:

HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer

Different printer - similar process

HP DeskJet 2700 series printer : Download Offline Copy of Software and Install on Win 10 computer

The Full Feature / Full Driver software supports printing Office documents.

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HP Smart application should already support printing PDF files.

Not sure what is going on with that...

After you install the printer software, you could try HP Smart again...

Example - HP Smart - Windows - Simple Print - PDF

HP_Smart_W10_PDF_Print_8

No Joy?

Regardless, there are other ways / methods / software for printing PDF files.

For example,

Print PDF File

Example - Adobe Reader DC  - Main Print Menu

Open document in Reader DC

Click the print icon...

Adjust the settings on the main menu

Click Properties to select the Shortcut and add the paper size

Click OK to save the changes and exit the Properties menu

Back on the main print menu, when ready, click Print

Example - Adobe Reader DC  - Print PDF File

PDF_Reader_Main_Menu_2

References / Resources

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software and Drivers > Check the Box Get the App

Open and Read >>> HP printer setup (HP Smart app)

NOTES: 

• Disconnect from Virtual Private Network (VPN) connection before downloading.
• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

• HP Smart requires that you sign into the application using your HP Account credentials.

• Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.

• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
    • Which languages does the HP Smart app support?
  • Older versions of the HP Smart app no longer support the required login feature.
  • Update the application to the latest version to access / use HP Smart

===================================================

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

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HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6055e All-in-One Printer 

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