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HP Recommended

what is wrong with the support website? I am trying to setup new printer to scan to computer and the website says OOPS! cannot chat either

1 REPLY 1
HP Recommended

Hi @CCorc 

Sometimes support website has some temporary failures, but you can download HP Scan directly from the next link:

>> https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/Full_Webpack-63.4.6169-SJ0001_Full_Webpack...

 

ferRX_0-1741418264768.png

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
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